What is your return policy?

Please visit our Returns Policy page for full details on how to return your order.

Do you offer exchanges?

Exchanges may be offered in some cases. Please contact our customer service team for assistance.

Shipping is free for orders over $150. For orders under $150, a flat rate of $10 applies.

Shipping confirmation emails with tracking information are sent once your order has been dispatched.

Returns are typically processed within 5–7 business days after we receive your return package.

If your items are damaged or defective, please contact our customer service team with your order number and photos.

You can track your order using the tracking number provided in your shipping confirmation email.

Orders are usually delivered within 5–10 business days, depending on your location in Australia.

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Reach out to our friendly Customer Service team and we’ll gladly lend a hand!

Monday - Friday: 8:00am - 5:00pm (AEST)